Patient Choice - FAQ

Choose and Book is a national service that allows you to choose a hospital specialist at a hospital or clinic of your choice. The Choose and Book system also lets you choose the date and time of your hospital consultation. Our Consultants have outpatient clinics that are published on the Choose and Book system. Your GP will assist you in your choice once the decision has been made to refer you to see a specialist. This computer based system also allows you to rebook or cancel your appointment. Please follow the link to the Choose and Book website www.chooseandbook.nhs.uk to help you fully understand how to make and manage your choice.

If you want to know if you're Consultant of choice has outpatient clinics on Choose and Book please contact our administration team under the Contact us section.

Am I still an NHS Patient?
Yes, you will be recognised as an NHS patient.

Who will perform my operation?
The service is consultant led. Your consultant will perform both your procedure and see you at your outpatient consultation.

I will be staying overnight after my operation. Will I be admitted to a normal ward?
Yes, you will be admitted to the appropriate ward at the North East NHS Surgery Centre.

Who will let my GP know what has happened to me?
The Tyneside Surgical Services administration team is responsible for ensuring your GP or any other relevant health care professional receives prompt information regarding your episode of care.

Are there any car parking facilities?
Yes, the main car park is situated at the front of the hospital when entering Gate A. This is a pay and display car park.

What are the visiting times?
Visiting times are usually between 2.30 - 5pm & 6 - 8pm every day. You can view the specific visiting times at www.tynesidesurgicalservices.co.uk or contact the administration team on 0191 445 2474 for details.

Is it mixed accommodation at the North East NHS Surgery Centre?
No, each patient has their own private single room with ensuite facilities.