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Fair Process Notice

Whenever we collect personal data from you we will always confirm:-

  • Why we need to collect your data
  • How we intend to use your data
  • How the data will be kept secure
  • Who the data will be shared with
  • How you can access your own records

Tyneside Surgical Services (TSS) will always act transparently so that all patients know from the offset why and how their information is to be used.  This will help you to make better informed decisions as to whether you want to enter into a relationship with TSS.

Who Might We Share Your Information With

TSS works in partnership with a number of NHS and Non-NHS organisations who provide streamlined joined up services for its patients. This requires TSS to routinely pass information onto third parties where there is a genuine need for the information and patient consent has been provided.

Principal organisations that we may share information with include:

  • NHS Trusts involved in your care;
  • GPs;
  • Ambulance Services;
  • Private sector providers who work with TSS;

Subject to stricter agreement it may also include:

  • Adult and Children Services;
  • Care homes;
  • Local authorities;
  • Education Establishments;
  • Voluntary Sector Providers;

We may also share anonymised data to Clinical Commissioning Groups for commissioning purposes.

Opt Out Option

Should you wish to not enter into a relationship with TSS or any of the above parties then you will be advised of the consequences and delays this may cause to your future care or treatment. All patient opt outs must be advised in writing to TSS to the following address:

Tyneside Surgical Services
The Peter Smith NHS Surgery Centre (formerly The North East Surgery Centre)
Queen Elizabeth Hospital
Queen Elizabeth Avenue
Sheriff Hill
Gateshead, NE9 6SX

Access to Information

Section 7 of the Data Protection Act 1998 gives individuals a legal right to access to personal data held about them subject to a range of exemptions and restrictions. This is called a subject access request.

All subject access requests must:-
• Be provided in writing (email and fax included)
• Contain proof of ID
• Provide a clear explanation of the information required and relevant contact details

TSS will process all requests within the statutory timescale of 40 calendar days or sooner, where possible. Applicants are advised that a standard charge may be requested (fees may vary from £10 to £50).